At Triviana, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our travel and tourism website.
1. Information We CollectWe may collect information such as:Name and contact detailsEmail address and phone numberTravel preferences and requirementsBooking and enquiry detailsInformation you provide through contact or enquiry formsWebsite usage and technical information such as browser type and IP address
2. How We Use Your InformationWe may use your information to:Respond to travel enquiries and requestsProvide information about destinations, tours, and travel packagesProcess bookings and provide requested servicesImprove our website and servicesCommunicate important updates regarding your enquiry or bookingSend promotional information when you have given your consent
3. CookiesOur website may use cookies to improve your browsing experience, understand website traffic, and provide relevant content. You can manage or disable cookies through your browser settings.
4. Sharing of InformationWe do not sell or rent your personal information. We may share necessary information with trusted travel partners, hotels, transportation providers, payment services, or other service providers when required to provide the services you request.
5. Data SecurityWe take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online method of data transmission can be guaranteed to be completely secure.
6. Third-Party LinksOur website may contain links to third-party websites, including hotels, airlines, travel partners, or other services. We are not responsible for the privacy practices or content of these external websites.
7. Your RightsYou may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.
8. Children’s PrivacyOur website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
10. Contact UsIf you have any questions about this Privacy Policy or how your information is handled, please contact us: Triviana